| Category | Travel & Local |
| Developer | agoda.com |
| Version | 14.24.0 |
| Content Rating | Everyone |
| Price | Free |
| Min Android | 8.1 |
Worst customer service I've ever experienced.
Rating: ⭐☆☆☆☆ (1/5) I booked an AC Deluxe room through Agoda, but when I arrived at the property, the booking details received by the hotel showed a different room type. This created unnecessary confusion and inconvenience. The hotel staff explained the issue based on the booking they had received. My concern is with the booking information provided through Agoda. My advice to future guests is to call the property and verify your room type before travelling. It can save you from unnecessary t
unreliable
hello I am come to m reward
app crashing, after restarting same problem. latest updated. but crashing while clicking on map button after searching hotel list
SCAM customer service... you raise serious concerns about safety and what do they do, they ask the property, the scammer if your concers are valid.... sorry what?
**EDIT** changing my 5 star to 2 star. Used to love Agoda for booking hotels. But lately the customer service is not efficient. Feels like they will do anything to NOT help you out and they will drop your call. ALSO, I'm the highest tier member but if I go on the app or website as a guest, rooms are sometimes a LOT cheaper.. and after 61 hotel bookings with them, I've never received any sort of complimentary anything.. no cash back or points or a free night stay.. not a single thing.
The best app ever, they care all concerned and served me very well. Special thanks so Agoda customer service who assist me on some issues as fast. Definitely recommend this app 300% 5 star for that ⭐ ⭐ 🌟 ⭐ ⭐
Agoda offered a 10% discount for reserving in-app but then just elevated the price to absorb it so no saving to be had. Dishonest.
worst experience. I had cancelled my booking and no refund has been issued. the customer care people are a scam, they are asking me to share card details to give the refund. that too by connecting on WhatsApp call and asking me to share my screen and camera to take pictures of my card from which I made the payment. never ever book through this Agoda website or App. it's a SCAM.
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